Return & Refund Policy

Last Updated: January 2026

1. All Sales Are Final

2. Service Nature

OMAA LLC provides digital services including:

• MoM AI: AI-powered parenting support subscription
• OMAA Caregivers: Caregiver matching and connection services
• Career Resources: Educational content and career guidance tools

Due to the personalized nature of our services, including AI interactions, platform access, and caregiver vetting processes, refunds cannot be issued once services begin.

3. Subscription Cancellation

While refunds are not available, you may cancel your subscription at any time:

• Cancellations take effect at the end of your current billing period
• You will continue to have access to services through the end of your paid period
• No partial refunds are provided for unused portions of a billing period

4. Free Trial Policy

For services offering a free trial:

• You may cancel anytime during the trial period at no charge
• If you do not cancel before the trial ends, your payment method will be charged
• Once charged, the standard no-refund policy applies

5. Exceptional Circumstances

OMAA LLC is under no obligation to provide refunds or credits. However, in exceptional circumstances, we may consider requests on a case-by-case basis at our sole discretion. Such consideration does not establish precedent for future requests.

6. Billing Errors

If you believe you have been charged incorrectly:

• Contact us immediately at support@omaa.mom
• Include your transaction details and description of the error
• We will investigate and correct any verified billing errors

Please note that billing error correction is not considered a refund but rather a correction of an administrative mistake.

7. Chargebacks

Initiating a chargeback or payment dispute on valid charges may result in:

• Immediate account suspension
• Termination of services
• Potential legal action
• Reporting to relevant authorities

Please contact us directly to resolve any billing concerns before initiating a chargeback.

8. Customer Responsibility

Before purchasing, customers should:

• Review service descriptions and features thoroughly
• Read and understand these Terms and Policies
• Contact us with any questions before completing purchase
• Take advantage of free trials where available

9. Policy Changes

OMAA LLC reserves the right to modify this Return & Refund Policy at any time. Changes become effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this policy or need assistance with your account, please contact us:

Email: support@omaa.mom